If you’re living in the UAE, your Emirates ID is an essential part of your daily life. It connects you to everything from your bank details to your mobile number, and it’s necessary for accessing various services, including healthcare and banking.
Losing it can feel like a mini-crisis, but don’t worry – here’s a step-by-step guide to help you get back on track.
Report the Loss Immediately
As soon as you realize your Emirates ID is missing, report it to the nearest ICP Customer Happiness Centre. Prompt reporting ensures that your lost or stolen card will be deactivated immediately, preventing potential identity fraud.
Gather Required Documents
To replace your lost Emirates ID, you’ll need to provide specific documents:
- For Emiratis: Bring your family book and original passport.
- For GCC Nationals: Show proof of residency in the UAE, such as an employment certificate, school registration, or business license.
- For UAE Residents: Provide your passport and a copy of your valid residency permit.
Apply for a Replacement
Once you’ve reported the loss, you can apply for a replacement ID at any ICP Customer Happiness Centre. Alternatively, you can complete the process online or through the ICP app.
Online Application Steps:
- Visit the ICP website.
- Click on ‘Services’.
- Scroll to the ‘Find Fast’ tab on the left.
- Select your status from the drop-down menu (‘UAE resident’, ‘UAE National’, or ‘GCC National’).
- Go to the ‘I Want to Apply’ tab.
- Choose ‘Issue a Replacement for lost/damaged ID card’.
- Click ‘Get Result’ and then ‘Start Service’.
Using the ICP App:
- Log in to the ICP app via UAE Pass or email.
- Tap the + button on your dashboard.
- Select ‘Start New Service’.
- Choose ‘Emirates ID services’ and then ‘Replace ID’.
- Fill in the required information and attach your passport copy.
Replacement Fees
Here’s the cost breakdown for replacing your Emirates ID:
- Card issuance: Dh300
- Application fee (online): Dh40
- Application fee (typing centres): Dh70
- Printing office fee: Dh30
- Express service fee: Dh150 (for quick replacement at the ICP main Customer Happiness Centre)
Collect Your New Emirates ID
After submitting your application, you’ll receive text updates from ICP about the status of your new card. Typically, you’ll get your ID within 48 hours, or 24 hours if you opted for the express service.
Once notified that your card is ready, you can pick it up from Emirates Post or have it delivered to your door.
Final Thoughts
Losing your Emirates ID can be stressful, but the replacement process is straightforward and efficient. By following these steps and keeping the required documents handy, you’ll have your new ID in no time, ready to continue enjoying all the services and conveniences it provides in the UAE.
