UAE travellers use AI tools to plan and book their trips like never before. A new trend shows that more than 60% of UAE residents rely on artificial intelligence for travel planning, while 68% use it for bookings. The travel industry in the UAE is quickly changing as technology becomes a key part of the journey.
According to Musafir.com, UAE travellers use AI not only for faster results but also for customised travel experiences. Instead of checking multiple websites, many now ask AI chat tools to suggest destinations, create itineraries, and even guide them on visa options. Experts say this shift means fewer people will depend on traditional search engines for trip planning.
The use of AI is helping travellers save time and make smarter choices. However, industry experts believe that human guidance is still essential. Combining AI’s efficiency with human expertise creates a “hybrid model” — where AI provides quick answers, and human agents add personal insights and emotional understanding.
Along with AI, flexible payment systems are also gaining popularity. The “Travel Now, Pay Later” trend allows UAE residents, especially millennials and Gen Z, to book dream vacations to Europe or Asia and pay in instalments. This new system is supported by fintech companies and local banks, making travel more affordable.
Travel companies in the UAE believe that the future of tourism will depend on both innovation and empathy. AI will continue to power the planning process, while human experts will ensure travellers enjoy personalised and memorable experiences.
