Dubai’s Ruler and UAE Vice-President announced the results of the national bureaucracy reduction initiative on Sunday. The announcement highlighted the best and worst-performing government departments, marking a significant step toward enhancing public service efficiency.
Departments were evaluated based on their performance over the past year, following the launch of the initiative in late 2023.
Notably, Emirates Post, the Pensions Authority, and the Ministry of Sports were ranked as the worst-performing entities in reducing bureaucracy. Their inefficiencies continue to disrupt public service delivery and cause dissatisfaction among users. Consequently, they face increased scrutiny and demands for improvement.
UAE Vice President Announces
On the other hand, officials praised the Department of Justice, the Department of State, and the Department of Energy and Infrastructure for excelling in simplifying procedures.These departments demonstrated a clear commitment to combating bureaucratic hurdles and enhancing public service efficiency. As a result, they were recognized for setting a positive example.
Furthermore, the Vice-President emphasized the importance of accountability in government operations. He urged all departments to learn from the top performers and implement best practices.
Moreover, he stressed that reducing bureaucratic barriers is essential for fostering innovation, boosting economic growth, and improving public services. To achieve this vision, the government plans to closely monitor department performances and introduce further reforms when necessary.
Dubai Government’s Ranking
To address ongoing challenges, the government expects poorly ranked departments to adopt corrective measures and enhance service delivery models. Meanwhile, it encourages high-performing departments to maintain their standards and continue innovating.
This initiative underscores the UAE’s unwavering commitment to strengthening public administration and promoting transparent governance. By identifying both strengths and weaknesses, the country sets a global benchmark for efficient and citizen-centric service delivery.
In addition, the Vice-President noted that the rankings aim to motivate continuous improvement. Ultimately, this approach reflects the UAE government’s vision for progressive and efficient public administration, serving as a model for other nations seeking to modernize their governance systems.
