UAE motorists now face a maximum annual fine of Dh10,000 per vehicle under the updated terms of Dubai’s toll gate operator, Salik.
This new rule ensures that the highest aggregate amount of fines related to the Salik tolling system will not exceed Dh10,000 in any given calendar year from January 1 to December 31.
Motorists have the option to contest toll violations within 13 months of the issuance date, providing more flexibility for disputes. However, the new conditions also state that no part of the Salik account balance will be refunded or transferred to another account.
Starting from July 1, Salik expanded its services by installing toll gates at Dubai Mall under a five-year agreement. Parking rates range from Dh20 per hour to Dh1,000 for 24-hour parking. Salik is in charge of the parking payment system, while Dubai Mall handles infrastructure and maintenance.
Salik reported over 4.1 million active vehicles registered under its system. Customers are advised to report defective tags within 90 days for a free replacement. If a vehicle or license plate is lost or stolen, the Salik customer must notify the company immediately to deactivate the associated tag.
The company clarified that it will continue to deduct tolls and fines until they are notified of a loss or theft. Additionally, Salik accounts will become inactive if unused for five years, forfeiting any remaining balance.
These updates were announced about a month ago, reflecting Salik’s commitment to improving customer service and operational efficiency.
