Dubai’s General Directorate of Residency and Foreigners Affairs (GDRFA) has announced that services related to residence visas and entry permits will remain available during the Eid Al Adha holidays at select centers.
Here’s where you can go for help:
- Dubai International Airport: The Customer Happiness Centre in Terminal 3 Arrivals will be open 24/7 throughout the holidays.
- Al Aweer Centre: This center will operate from 6:00 am to 10:00 pm daily during Eid Al Adha.
Alternative Channels Available:
- Amer Call Center: For any inquiries, you can call the toll-free Amer call center at 800-5111, which is operational 24/7.
- Online Services: The GDRFA encourages everyone to take advantage of their online services for a seamless experience. You can access these services through the Dubai Now app or their official website: https://gdrfad.gov.ae/en.
This move by the GDRFA ensures some level of support for residents facing urgent visa or entry permit issues during the Eid Al Adha break. By offering extended hours at select centers and promoting online services, they aim to minimize disruptions for residents during this important holiday.